Order Status & Data Synchronization

We set up automatic updates of order statuses and data between CRM, website, marketplaces, and delivery services via API.

We work with any systems: OpenCart, WooCommerce, Horoshop, Prom.ua, Rozetka, CRM platforms, and other API-based services.

Status Updates

In most cases, this involves synchronizing order statuses between systems.

Available options:

• one-way updates (recommended)
• two-way synchronization

One-way logic is usually more effective:

• проще implementation
• fewer errors
• clear ownership of status changes

This avoids situations where different teams update the same order in different systems and create inconsistencies.

Status Logic

Statuses reflect your actual business process.

Basic example:

• New
• Ready to ship
• Shipped
• Completed

With delivery integrations, you can extend this with:

• delivery stages
• carrier statuses
• real-time order tracking

The number and structure of statuses depend on your workflow. We adapt the logic accordingly.

Order Data Updates

Along with statuses, order fields can be updated automatically:

• tracking number
• delivery status
• return shipment number
• custom CRM fields
• other parameters

In more complex cases, dozens of fields can be updated based on events.

Practical Outcome

• reduced manual work
• consistent data across systems
• fewer human errors
• clear order processing flow

Technical Implementation

• API integrations
• webhooks or scheduled sync
• custom logic based on your workflow

We handle both simple setups and complex multi-step order processing flows.