Status Flow Time Tracking

Problem the project solves

Companies can usually see the current status of an order or task but not how long it spent at each stage. This makes it difficult to identify delays, compare employees, warehouses, and locations, and monitor processing deadlines.

The service collects status change history from a CRM, ERP, or order management platform and shows how long each lead, deal, task, or order remained at every stage of the workflow.

Analytics can be viewed across the entire business or filtered by:
- employee;
- warehouse;
- store or location;
- department;
- project;
- order type;
- customer category;
- sales channel.

The service helps identify bottlenecks, compare employee performance, determine which warehouses or locations operate more efficiently, and discover where business processes need improvement.

For each status, the system can calculate average, minimum, and maximum processing time, the number of overdue records, and the percentage of records that exceeded a defined time limit.

Results can be presented through tables, rankings, charts, and reports for a selected period.

The first version may integrate with one or several CRM, ERP, or accounting systems depending on demand from Laboratory participants.

Interested in this project?

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