BaseLinker is a cloud platform for sales management, integration and automation of e-commerce processes. It serves as a bridge between different systems, such as online stores, marketplaces, warehouse accounting systems, CRM and delivery services, simplifying their interaction.
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KeyCRM and BaseLinker integration via API allows you to combine order, customer, product and automation management between the two systems. This helps to effectively organize e-commerce processes by connecting CRM with marketplace, warehouse and delivery management tools.
KeyCRM and BaseLinker integration capabilities
Order management
- Automatic transfer of order data from marketplaces (e.g. Allegro, Amazon, eBay) or online stores connected to BaseLinker to KeyCRM.
- Creation of deal or task cards in KeyCRM based on new orders.
- Automatic update of order statuses in BaseLinker when the status in KeyCRM changes (e.g. "Paid", "Sent", "Closed").
- Sending notifications to customers via KeyCRM about order status changes.
Customer management
- Automatic creation or update of customer cards in KeyCRM based on order data in BaseLinker.
- Import customer data from BaseLinker to KeyCRM.
Product management
- Import product information from KeyCRM to BaseLinker (names, descriptions, prices, photos, balances).
- Updating product cards in BaseLinker when information changes in KeyCRM